At CHARMLUSH, your satisfaction is our top priority. If you’re not completely happy with your purchase, you can return it within 14 days of the purchase date for a full refund or exchange.
Return Guidelines:
- Eligibility: To qualify for a return, items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.
- Final Sale Items: Please note that items marked as final sale are not eligible for return.
- Return Process: To initiate a return, contact our customer service team at [contact email or phone number], and we’ll provide you with detailed instructions.
Refund Process:
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
If you have any questions or need assistance, please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible! Thank you for choosing CHARMLUSH.